Refund Policy

1. Digital Products

At Aimor Connect, we offer digital relationship guides and resources. Once purchased, these digital products can be instantly downloaded and accessed. As these are digital goods delivered via electronic means, we maintain a strict no-refund policy for the following reasons:

• Digital products cannot be returned once they have been delivered.
• The nature of digital content means it can be easily duplicated once accessed.
• We provide clear descriptions of all products to ensure buyers can make informed decisions before purchase.

2. Before You Purchase

We encourage all customers to carefully review the following before making a purchase:

• Product descriptions and previews (if available)
• System requirements or device compatibility information
• Price and payment details

If you have any questions about a product before purchasing, please contact us at saiema@aimor.xyz.

3. Technical Issues

While we do not offer refunds, we are committed to ensuring you can access your purchased content. If you experience technical issues with downloading or accessing your purchased digital product, please contact us immediately at saiema@aimor.xyz.

Our team will work with you to resolve any technical difficulties and ensure you can access the content you've purchased. Please note that technical support is available for 30 days from the date of purchase.

4. Exceptions

In rare circumstances, exceptions to our no-refund policy may be considered at our sole discretion, such as:

• If you were charged multiple times for the same product due to a verified payment processing error.
• If the product is demonstrably and substantially different from what was described at the time of purchase.

In these limited cases, please contact us at saiema@aimor.xyz with your order details and explanation. All exception requests must be made within 7 days of purchase.

5. Free Quizzes and Content

The free quizzes and content available on our website are provided "as is" without any warranty. As these resources are offered at no cost, they are not subject to refunds.

6. Changes to This Policy

We reserve the right to update or change our Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page. We encourage you to review this Refund Policy periodically for any changes.

7. Contact Us

If you have any questions about our Refund Policy, please contact us at:

Email: saiema@aimor.xyz

Last Updated: April 4, 2025